Frequently Asked Questions

Where is my data stored

It depends on which Hivebench plan you use:

Open Science

If you are using the public application at www.hivebench.com, the data we collect is stored on information technology systems located in the European Economic Community (EEC).
As its name states, you should not use the Open Science version to store critical or highly confidential data; if you need to, contact us for informations about installing Hivebench in your laboratory.

In-House installation

If you are using the laboratory install of hivebench, we store all your team and personal data on secured servers in your laboratory.
Your data is backuped regularly to ensure recovery from our postgresql databases based on your laboratory IT policy.
The data stays entirely yours at all time.

Has this article helped you? Do you still have doubts? Get in touch with us.